Problem – A dental practice management company with over 40 locations across the US in Florida, Virginia, Arizona and California, acquired, developed, renovated, consolidated, and partnered with dental practices through its integrated dental care delivery systems. Their incumbent MSP couldn’t handle the growth from an infrastructure and policy perspective to go along with the numerous outages based on policies and limitations within the current environment.
Solution – SG1 evaluated the environment and built a road map to a unified infrastructure built for future expansion. SG1 compartmentalized the infrastructure into five parts:
- Infrastructure as a service (IaaS)
- Virtual desktops
- Policies and procedures
Benefits – SGI’s recommended solution provided several benefits to their client:
- The solution delivered a smooth transition for all users – old and new.
- The new system provided more secure management and more efficient technical support.
- Customer could continue to expand its operations without worrying about integration issues.